Office Admin Jobs


Component: Patient Administration Department

SALARY : R261 372 per annum, (Level 07), plus 13TH Cheque, Medical Aid (Optional),

Home Owners Allowance, Employee must meet the prescribed requirements

CENTRE : Greys Hospital, Pietermaritzburg
REQUIREMENTS : Standard 10/Grade 12 3- 5 years’ experience in Patient Records

of a Health facility Only Shortlisted candidates will be required to submit proof

of experience/ service certificate endorsed by HR Department

Recommendation: Computer Literacy Knowledge, Skills and Experience:

Knowledge of legislative prescripts governing the Public service e.g. PFMA,

Treasury Regulations, Archives Act, Labour Relations Act, Hospital Fees

Manual, Practice Notes and any other related Acts Knowledge of Uniform

Patient Fees Schedule and ICD10 coding Strong leadership qualities, good

decision making, communication skills and problem solving skills Excellent

customer care and interpersonal and team building skills Ability to work under

pressure and meet deadlines. Computer literacy Knowledge and ability to

handle cash register machine. Must be driven, courteous, and enthusiastic and
demonstrate a high level of efficiency.

Must be able to promote, practice and
maintain confidentiality. Must display high level of planning and organizational

DUTIES : Supervise the provision of a 24 hour Patient Administration service. Supervise

the registration process of new patients, servicing repeat patients, admission

and discharge of all in patients. Ensure effective, efficient and economical

utilization of resources allocated to Patient administration and including the

development of staff. Provide adequate mechanisms for safe and efficient

maintenance of patients’ medical records and other relevant records as per

record management prescripts. Supervise and maintain an efficient filing

system. Develop and implement risk management tools to prevent the loss of

revenue, resources and patient medical records. Develop, implement and

monitor measures designed to optimize the collection of fees from patient and

medical aid schemes and other statutory bodies. Develop, implement and

monitor measures aimed at reducing waiting times in Patient Administration.
Receive, investigate and resolve all

complains promptly and efficiently and
provide the necessary feedback to all the relevant role players. Monitor and

Assess staff performance as per Key Performance Areas outlined on EPMDS
and job description. Manage leave and

absenteeism in accordance with
Human resource policies. Uphold the Principles of Batho-Pele. Develop,

Implement and monitor Standard Operating Procedures and policies for
improved service delivery. Manage

conflicts and grievances in an efficient and
unbiased manner. Perform regular spot checks and after hour visits in Patient

Administration. Supervise and assist in mortuary related duties after hours,

weekends and public holidays. To ensure submission of correct, accurate and

valid reports. Ensure reassessment of patients is done correctly, accurately

and timeously in order to increase revenue collection. Ensure proper

management of MVA patient files. Compilation and submission of monthly

statistics. To ensure effective and efficient implementation, functioning of

Health Electronic system for safe keeping of patient information.

ENQUIRIES : Miss PMN Dlamini Tel No: 033-8973286

APPLICATIONS : Applications to be forwarded to: The Human Resources Management Office,

Greys Hospital Private Bag x 9001, Pietermaritzburg, 3200.

FOR ATTENTION : Mrs M Chandulal
NOTE : Directions to Candidates:

Applicants are not required to submit copies of
qualifications and other relevant

documents on application but must submit the

Z83 form and a detailed curriculum vitae. The Employment Equity Target for

this post is: African Male, Indian Male, White Male, Coloured Male

CLOSING DATE : 26 August 2022

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