REF NO: REFS/015995
Directorate: Client Information Management
SALARY : R181 599 per annum (Level 05), (plus benefits)
CENTRE : Kalafong Provincial Tertiary Hospital
REQUIREMENTS : Grade 12 with at least one (1) to two years’ switchboard or Call Centre
Experience. Switch board or Call Center Certificate. Office Management
Certificate will be an added advantage. Computer Literacy certificate (Ms.
Word, Excel, PowerPoint and access). Skills: Telephone Etiquette, Good
Interpersonal Relation Report writing, Good Communication skills, Ability to
handle confidential information, Knowledge of Batho Pele principles. Willing to
work shifts, weekends and Public holidays.
DUTIES : Handling of incoming and outgoing calls. Transferring calls to appropriate
extensions or persons. Handle
switchboard apparatus appropriately by using
equipment according to specifications and monitor outgoing calls. Update and
distribute internal telephone directory.
Assist with costing of private telephones.
Taking messages and answer general queries. Reporting faulty line to
supervisor. Work shifts, weekends and
public holidays according to duty roster.
Adherence to Batho Pele principles.
ENQUIRIES : Mr. T. Raditshemega Tel No: (012) 318 7069
APPLICATIONS : Applications must be submitted to: Kalafong Provincial Tertiary Hospital,
Human Resource Department, Private Bag X396, Pretoria, 0001. Hand
Delivery at Kalafong Security Gate and sign in register book or apply online at
NOTE : Medical surveillance will be conducted on the recommended applicants, at no
cost. People with disabilities are welcome to apply. Applications must be filled
on a new Z83 effective from 1 January
2021 form and a comprehensive CV
(with detailed previous experience). Failure to do so will result in your
application being disqualify. Only shortlisted candidates will be required to
submit certified copies of qualifications and other related documents on or
before the day of the interview following communication from Human
Resources. Qualifications of candidates recommended for appointment will be
verified. Persons in possession of a foreign qualification when shortlisted must
furnish the Department with an evaluation certificate from the South African
Qualifications Authority (SAQA). Candidates will be subjected to security
screening and vetting process.
Applications received after closing date will not
be accepted. The Department reserves the right to not make an appointment.
Candidates will be expected to be available for selection interviews on the date,
time and place determined by the Department. Please Note: The Public
Service does not charge any fees for applying for posts. Should you be asked
for a fee, please let the authorities know.
CLOSING DATE : 10 February 2023