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TELECOM OPERATOR

POST 21/97 : TELECOM OPERATOR REF NO: 2023/240/OCJ
Re- Advertisement (Candidates who previously applied are encouraged to reapply)
SALARY: R171 537 – R199 461 per annum. The successful candidate will be required
to sign a performance agreement.
CENTRE: Constitutional Court: Braamfontein

REQUIREMENTS:

Matric certificate. Basic Computer Certificate will serve as an advantage. 1-year experience in administration will be an added advantage.

Generic competencies: Problem-solving, organizing, client orientation, conflict management skills and customer focus. Having communication skills both
written and verbal is vital. Having attention to detail is essential. Sound Telephone Etiquette. Applicant must have initiative skills and be flexible. Technical competencies: Knowledge of the Office of the Chief Justice Legislation and operations will be an advantage. People with disability are encouraged to
apply.

DUTIES :

Provide a switchboard service to all clients. Answer, transfer and direct incoming calls in a timely manner using an updated telephone list. Updated with daily activities and Office of the Chief Justice Policy and procedures to respond to the clients. Update, and maintain accurate contacts and information list
of services, departments, staff members and application requirements. Report faults on telephone lines to the Information Services unit within the Department. Attend to emergency/high-priority calls and forward calls to relevant business units or send messages through emails. Assist with any telephone-related
duties required by management. Provide the highest level of prompt and friendly response related to switchboard queries. Facilitate courier services.

ENQUIRIES: Technical Related Enquiries: Mr M Ngonyama Tel No: (011) 359 7590
HR Related Enquiries: Mr A Khadambi Tel No: (010) 493 2527

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