Government Jobs

Receptionist needed | Directorate of Spatial Planning | KZN

Receptionist position needed to fill within the Directorate of Spatial Planning and Land Use Management Services in Pietermaritzburg, KwaZulu-Natal:

Position: Receptionist
Reference Number: 3/2/1/2023/522
Directorate: Spatial Planning and Land Use Management Services
Salary: R171,537 per annum (Level 04)
Location: KwaZulu-Natal (Pietermaritzburg)


  • Grade 12 Certificate
  • No experience required
  • Job-related knowledge: Microsoft package
  • Job-related skills: Telephone etiquette, communication skills (verbal and written), interpersonal skills, switchboard operation skills, ability to learn the Department’s service delivery components, ability to take initiatives, ability to work independently, ability to organize and prioritize work


  • Receive telephone calls and messages, and route them to relevant role players
  • Record messages as needed and promptly distribute them
  • Attend to clients and visitors, welcoming and directing them to relevant officials
  • Address client queries and provide basic information about the Department’s services
  • Communicate and liaise with internal and external personnel
  • Operate the switchboard by handling incoming and outgoing calls
  • Maintain a database of important contact numbers
  • Report telephone system faults as needed
  • Monitor telephone costs using the Telephone Management System
  • Screen and forward calls, receive telephonic messages
  • Operate office equipment such as fax machines and photocopiers
  • Update and distribute the internal telephone directory
  • Print telephone cost reports for each extension monthly
  • Maintain and control the visitor register at reception

Enquiries: Ms. N Mkize, Tel No: (033) 264 1416


  • By post: Private Bag X9132, Pietermaritzburg, 3200
  • Hand-delivered: 1st Floor, 270 Jabu Ndlovu Street, Pietermaritzburg, 3200

Note: The posting encourages individuals from diverse backgrounds, including African, Coloured, Indian, and White Males, African, Coloured, Indian, and White Females, and Persons with Disabilities, to apply.

More Receptionist needed

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