Component: Patient Administration Department
SALARY : R261 372 per annum, (Level 07), plus 13TH Cheque, Medical Aid (Optional),
Home Owners Allowance, Employee must meet the prescribed requirements
CENTRE : Greys Hospital, Pietermaritzburg
REQUIREMENTS : Standard 10/Grade 12 3- 5 years’ experience in Patient Records
Administration
of a Health facility Only Shortlisted candidates will be required to submit proof
of experience/ service certificate endorsed by HR Department
Recommendation: Computer Literacy Knowledge, Skills and Experience:
Knowledge of legislative prescripts governing the Public service e.g. PFMA,
Treasury Regulations, Archives Act, Labour Relations Act, Hospital Fees
Manual, Practice Notes and any other related Acts Knowledge of Uniform
Patient Fees Schedule and ICD10 coding Strong leadership qualities, good
decision making, communication skills and problem solving skills Excellent
customer care and interpersonal and team building skills Ability to work under
pressure and meet deadlines. Computer literacy Knowledge and ability to
handle cash register machine. Must be driven, courteous, and enthusiastic and
demonstrate a high level of efficiency.
Must be able to promote, practice and
maintain confidentiality. Must display high level of planning and organizational
skills.
DUTIES : Supervise the provision of a 24 hour Patient Administration service. Supervise
the registration process of new patients, servicing repeat patients, admission
and discharge of all in patients. Ensure effective, efficient and economical
utilization of resources allocated to Patient administration and including the
development of staff. Provide adequate mechanisms for safe and efficient
maintenance of patients’ medical records and other relevant records as per
record management prescripts. Supervise and maintain an efficient filing
system. Develop and implement risk management tools to prevent the loss of
revenue, resources and patient medical records. Develop, implement and
monitor measures designed to optimize the collection of fees from patient and
medical aid schemes and other statutory bodies. Develop, implement and
monitor measures aimed at reducing waiting times in Patient Administration.
Receive, investigate and resolve all
complains promptly and efficiently and
provide the necessary feedback to all the relevant role players. Monitor and
Assess staff performance as per Key Performance Areas outlined on EPMDS
and job description. Manage leave and
absenteeism in accordance with
Human resource policies. Uphold the Principles of Batho-Pele. Develop,
Implement and monitor Standard Operating Procedures and policies for
improved service delivery. Manage
conflicts and grievances in an efficient and
unbiased manner. Perform regular spot checks and after hour visits in Patient
Administration. Supervise and assist in mortuary related duties after hours,
weekends and public holidays. To ensure submission of correct, accurate and
valid reports. Ensure reassessment of patients is done correctly, accurately
and timeously in order to increase revenue collection. Ensure proper
management of MVA patient files. Compilation and submission of monthly
statistics. To ensure effective and efficient implementation, functioning of
Health Electronic system for safe keeping of patient information.
ENQUIRIES : Miss PMN Dlamini Tel No: 033-8973286
APPLICATIONS : Applications to be forwarded to: The Human Resources Management Office,
Greys Hospital Private Bag x 9001, Pietermaritzburg, 3200.
FOR ATTENTION : Mrs M Chandulal
NOTE : Directions to Candidates:
Applicants are not required to submit copies of
qualifications and other relevant
documents on application but must submit the
Z83 form and a detailed curriculum vitae. The Employment Equity Target for
this post is: African Male, Indian Male, White Male, Coloured Male
CLOSING DATE : 26 August 2022
