POST 21/529: CLIENT INFORMATION CLERK REF NO: KPTH/06/03 (X2 POSTS)
Directorate: Information Management Department
SALARY: R202 233 per annum (Level 05), (plus benefits)
CENTRE: Kalafong Provincial Tertiary Hospital
CLIENT INFORMATION CLERK REQUIREMENTS:
Grade 12 with at least one (1) to two years’ switchboard or Call Centre Experience. The switchboard or Call Centre Certificate. Office Management The certificate will be an added advantage. Skills and Competencies: Computer Literacy certificate (Ms Word, Excel, PowerPoint and Access). Skills:
Telephone Etiquette, Good Interpersonal Relation Report writing, Good Communication skills, Ability to handle confidential information, Knowledge of Batho Pele principles. Willing to work shifts, weekends and Public holidays.
DUTIES: Handling incoming and outgoing calls. Transferring calls to appropriate extensions or persons. Handle switchboard apparatus appropriately by using equipment according to specifications and monitoring outgoing calls. Update and distribute the internal telephone directory. Assist with costing of private telephones. Taking messages and answering general queries. Reporting faulty line to supervisor. Work shifts, weekends and public holidays according to duty roster. Adherence to Batho Pele principles.
ENQUIRIES: Mr T. Raditshemega Tel No: (012) 318 7069
APPLICATIONS: must be submitted to: Kalafong Provincial Tertiary Hospital, Human Resource
Department, Private Bag X396, Pretoria, 0001. Hand Delivery at Kalafong
Security Gate and sign-in register book.
NOTE: Medical surveillance will be conducted on the recommended applicants, at no cost. People with disabilities are welcome to apply. Applications must be filled on a new Z83 effective from 1 January 2021 form and a comprehensive CV (with detailed previous experience). Failure to do so will result in your
application being disqualified. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following communication from Human Resources. Qualifications of candidates recommended for appointment will be verified. Applicants in possession of a foreign qualification when shortlisted must furnish the Department with an evaluation certificate from the South African Qualifications Authority (SAQA). Candidates will be subjected to a security screening and vetting process. Applications received after the closing date will not be accepted. The Department reserves the right to not make an appointment. Candidates will be expected to be available for selection interviews on the date, time and place determined by the Department. Please Note: The Public Service does not charge any fees for applying for posts. Should you be asked for a fee, please let the authorities know.
CLOSING DATE: 07 July 2023